Shipping policy
Information
Shipping & Delivery
How we ship
When you order from Foldrio, your product travels directly from our manufacturing partners to your door. No unnecessary steps, no middlemen. That's how we keep things simple, transparent and free of charge worldwide.
Delivery times
We'll always be honest with you about delivery times. The ranges below are real averages — not marketing promises.
| European Union | 10–15 business days |
| United Kingdom | 10–18 business days |
| North America | 14–21 business days |
| Asia–Pacific | 12–20 business days |
| Rest of world | 15–25 business days |
During peak periods or public holidays, add a few extra days. We'll keep you posted.
Shipping costs
Free. Worldwide. Always. No shipping fees at checkout, no small print.
No import fees. No surprises.
The price you see is the price you pay. Nothing is waiting for you on delivery — no import fees, no customs charges, no clearance costs. What you see at checkout is the final amount.
Order tracking
As soon as your order leaves, you'll receive a confirmation email with tracking information. You'll know exactly where your accessories are.
Returns & exchanges
Not sure it's right for your bike? No problem. Reach out within 30 days of delivery at info@foldrio.com and we'll sort it together — store credit, an exchange, or a full refund. Whatever works best for you.